How to change or recover your password?
Let's see how you can recover your forgotten password or update the existing one.
A) Recovering A Forgotten Password
If you've forgotten your password, here’s how you can reset it:
Visit Refrens.com and click the Login button located at the top-right corner of the homepage:
On the login form, click the Forgot Password link to start the recovery process:
You’ll be redirected to the password recovery page. Add your registered email address, then click on the Get Reset Link. A password reset email will be sent to your registered email address:
Locate the email from Refrens in your inbox (or spam folder). Open it and click the Change Password button. This will take you to a secure page for resetting your password:
On the reset page, enter a new password of your choice. Click Update to save your changes:
That's it! You can now log in to your account with the new password.
B) Updating/Changing An Existing Password
If you want to update your current password, follow these steps:
Log in to your Refrens account, then navigate to _Business Settings > General Settings > Security > Change Password:_
In the change password page, Enter your current password and the new password you wish to set, then click “Update”:
All set! Your password has been successfully updated.
If you still have questions or need more help, feel free to reach out to us at care@refrens.com OR message us on chat support for quicker assistance!
A) Recovering A Forgotten Password
If you've forgotten your password, here’s how you can reset it:
Step 1: Access the Login Page
Visit Refrens.com and click the Login button located at the top-right corner of the homepage:
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Step 2: Select “Forgot Password”
On the login form, click the Forgot Password link to start the recovery process:
Step 3: Request a Password Reset Link
You’ll be redirected to the password recovery page. Add your registered email address, then click on the Get Reset Link. A password reset email will be sent to your registered email address:
Step 4: Check Your Email Inbox
Locate the email from Refrens in your inbox (or spam folder). Open it and click the Change Password button. This will take you to a secure page for resetting your password:
Step 5: Set a New Password
On the reset page, enter a new password of your choice. Click Update to save your changes:
That's it! You can now log in to your account with the new password.
B) Updating/Changing An Existing Password
If you want to update your current password, follow these steps:
Step 1: Go to Security Settings
Log in to your Refrens account, then navigate to _Business Settings > General Settings > Security > Change Password:_
Step 2: Update Your Password
In the change password page, Enter your current password and the new password you wish to set, then click “Update”:
All set! Your password has been successfully updated.
If you still have questions or need more help, feel free to reach out to us at care@refrens.com OR message us on chat support for quicker assistance!
Updated on: 31/01/2025
Thank you!